WHAT IS A BRAND TO YOU?

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Branding is not just about the logo, neither is it just about communication, or ‘advertising and promotions’.  And no, the brand is not just about that media campaign or a catchy motto.

Least of all, it is not an afterthought when things don’t sell well.

Now don’t get me wrong — they’re all important. But we’d be making a costly strategic mistake if we approach all of these in a piecemeal fashion.

The brand is your business’ reason of being. What gives it purpose? To be profitable is a given (otherwise it is not a business), but in what unique ways does it make a difference in the lives of its stakeholders? (and I said stakeholders, not merely shareholders).

So this is something that is not department-specific but cuts across all parts of the company. Branding, then, is something that permeates to all aspects of experience related to this business – from hiring and company culture to work process, office environment, product development, store experience and more.

And that’s only the tip of the iceberg.